Payment and Security

Credit cards may be used with our online shopping service. Currently the Australian Botanics Company only offers payment via Paypal. Paypal is an absolutely secure payment method that will allow you to pay for the order, directly accessing your account. The data relevant to your account and credit card will be managed by Paypal, which will inform us via email that the payment has been carried out. Paypal offers total privacy and security for your personal and credit card details.

Stock Unavailable

In the case you place an order for product that subsequently becomes unavailable or there is a delay in delivery, The Australian Botanics Company will contact you via email and phone within 24 hours to advise you of the situation and the options available to you:

  • Immediate refund
  • Wait until the product is available
  • Replace the product with a substitute product

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